• 5 Examples of Excel misuse that we’ve experienced

    By Gareth Phillips on April 7, 2014

    Over the last ten years, we have come across such a wide variety of cases where Excel has been used way beyond its core functionality of a spreadsheet. It certainly goes to show the flexibility of Excel! But every one of these cases has cost the organisation concerned money – either through hidden time cost or errors.   1)...

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  • Burning money

    The hidden costs of Excel to your business….

    By Gareth Phillips on March 26, 2014

    In the years that we have been developing business software, there has been one common theme we’ve discovered: using Excel extensively and incorrectly costs your business money. Why? Because Excel often introduces significant and, frequently, hidden costs into an organisation. Primarily it is time costs, with vast amounts of employee productivity evaporating quite literally without a trace. There’s no...

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  • Planning is not a strategy

    By Gareth Phillips on January 9, 2014

    With the New Year upon it is probably too late for some clients to be considering their strategy for 2014. If it isn’t there is a very inspiring article in this month’s Harvard Business Review on strategy.   The argument goes like this: a detailed plan may be comforting, but it’s certainly not a strategy.  In fact it is...

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  • The ball is in IT’s court…

    By Gareth Phillips on September 23, 2013

    The story of who owns what in the corporate digital landscape rolls on….for example netbiscuit’s latest research release. Everyone seems to liken it to playground fight. You can almost here the charting in the background…”Fight, Fight, Fight….Still it produces nice infographics, have a look at the visualisation of the netbiscuit’s research     or Gartner’s prediction that CMOs will spend...

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  • 5 ways to improve your customer service: Learn from the mistakes of @SonyUK

    By Yannis on September 18, 2013

    An experience I am currently having with Sony UK’s customer service leaves a lot to be desired, but it also provides some useful reminders for any company with a product or a service offering. The scenario, familiar to most people, goes like this: courier delivers your (flagship) product which works for a day, but then breaks down. Soon after,...

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  • 5 indisputable arguments on user behaviour to help you secure UX wins in your organisation

    By Yannis on September 11, 2013

    Your organisation is likely to have at least one of the following: enterprise software solutions, intranet, digital products, client dashboards, BI dashboards, mobile or other business applications. If you are involved in the sponsoring, management, or development of such tools you have probably found that discussions tend to be dominated by the usual stakeholders: IT, sales, marketing, product development...

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  • User Experience fundamentals: 6 questions to ask yourself

    By Yannis on August 28, 2013

    A few days ago we gave a presentation on User Experience to a large corporation. The presentation started with the fundamentals, attempting to define User Experience and its components. Here is a short extract.

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  • Email – still a major consideration when it comes to intranets and collaboration

    By Gareth Phillips on June 27, 2013

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  • A shift back towards Microsoft in Enterprise Apps

    By Gareth Phillips on April 3, 2013

    We’ve been saying for some months to expect a shift back towards Microsoft in Enterprise Apps and this is validated by a new survey by Aberdeen Group. The survey looked at mobile app deployment plans by platform—Apple iOS, Android, Windows 8/Windows Phone and BlackBerry—covering both tablets and phones. The data show Microsoft Window s Phone 8 and Surface tablets are...

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  • Skyron is looking for an Information Architect (permanent), London, up to £40K

    By Yannis on March 6, 2013

    Are you passionate about technology, information and how we interact with them? Are you a sworn champion of users’ rights and strive to create awesome experiences for them? Are you a natural team player keen to learn, share and collaborate? If you are indeed such a rare creature, we need you! We are a growing technology and marketing agency...

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